The devastating spread of Coronavirus (COVID-19) has impeded the day to day lives of everyone around us, including businesses of every size, on a global scale.

As a dropshipper, you may be wondering what to do during this global virus outbreak.

Are my suppliers experiencing delays associated with the COVID-19 outbreak?
Most USA and EU suppliers are still operating as per normal, but many suppliers have indicated that they are currently taking precautions to keep their employees safe and/or have been ordered by their local governments to temporarily shut down operations in the effort to contain the virus. Additionally, many shipping carriers are also experiencing a greater than normal volume so please be patient as this can also delay when orders are received by your customers.

What to do if your suppliers are experiencing order fulfillment delays?
It is crucial to inform your customers about the situation and the potential for delays. The responses from the customers have generally been positive and encouraging as businesses and individuals globally are fighting the same war with the COVID-19 virus.

If you need help with regards to tips on how to inform your customers, please reach out to our Customer Support team.

The impact of the COVID-19 outbreak is changing daily. At Spocket, we will continue to support both our suppliers and retailers to ensure that your businesses will continuously run as smoothly as possible during this trying time. 

If you have any questions, please do not hesitate to approach our Customer Support team at support@spocket.co


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