How to get help from Spocket

Learn how to contact our Support team

Michael Alarcon avatar
Written by Michael Alarcon
Updated over a week ago

The Spocket support team is available 24/7 by email and live chat. 

  • For product-related questions, we have articles in our Help Center to address frequently asked questions

  • For order-related concerns, kindly reach out to us via chat or email.

  • For any technical-related issues, please email our Customer Support team at or connect with us via live chat.

  • For strategic questions related to promoting your store, how to generate more sales, and other tips and tricks, please enroll in the Spocket Academy

Our Customer Support team will promptly respond to both email and chat inquiries, guaranteeing quality service. Please be aware that chats and emails are addressed in the order they arrive.

In addition, you can chat with the supplier through the app if you have any questions about the product or your order:

If you're new to dropshipping, here's an awesome video that can help kickstart your journey!

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