Frequently Asked Questions

Popular Articles for Dropshippers on Spocket

Saba avatar Kim Yap avatar Kaylee Astle avatar
25 articles in this collection
Written by Saba, Kim Yap, and Kaylee Astle
Order Processing

I received an order that needs to be fulfilled, what should I do next as a dropshipper?

Learn the right way of processing orders on Spocket
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Written by Kim Yap
Updated over a week ago

Why am I unable to push products to my Shopify store?

Determine the reasons why you cannot push products to Shopify
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Written by Kim Yap
Updated over a week ago

Why am I unable to push products to my WooCommerce store?

Determine the reasons why you cannot push products to your WooCommerce store
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Written by Kim Yap
Updated over a week ago

How can I notify customers about shipped orders as a dropshipper?

Learn how to set up notifications to notify your customers of their shipped orders
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Written by Kim Yap
Updated over a week ago

How long is the shipping time?

Learn how to check shipping times of products on Spocket.
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Written by Kim Yap
Updated over a week ago

How do I know if an order has been shipped by the supplier?

Find out your order's shipping and tracking status
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Written by Kim Yap
Updated over a week ago

Can my customers choose their preferred shipping carrier?

Understanding how Spocket suppliers ship out products
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Written by Kim Yap
Updated over a week ago

What are the return policies of Spocket?

How to add the return policy to your shop
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Written by Saba
Updated over a week ago

How does the return/refund process work?

Learn how to return an item and request an order refund
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Written by Kim Yap
Updated over a week ago

What is the difference between out of stock and deactivated products?

Learn about out of stock and deactivated products on Spocket
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Written by Kim Yap
Updated over a week ago

What costs are included on your branded invoice on Spocket?

Learn what can be included in the invoice that gets sent out
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Written by Kim Yap
Updated over a week ago

What do transaction fees mean on Spocket?

Learn about Spocket's transaction fees
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Written by Kim Yap
Updated over a week ago