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Frequently Asked Questions
Frequently Asked Questions
Popular Articles for Dropshippers on Spocket
32 articles in this collection
Written by
Kim Yap,
Imelda Dharmawi,
and
Joan Paala
Subscription
Which subscription is the right one for me?
Learn which Spocket subscription best fits your business needs
Written by
Kim Yap
Updated over a week ago
Can I have multiple stores in one account?
Learn whether you can connect multiple stores to one Spocket account
Written by
Kim Yap
Updated over a week ago
How can I transfer my subscription to another store?
Learn how Spocket transfers your paid subscription
Written by
Kim Yap
Updated over a week ago
What is Spocket’s plan subscription refund policy?
Learn how our plan subscriptions work
Written by
Kim Yap
Updated over a week ago
Using Spocket
How do I know how many premium & regular products I have imported?
Learn how to check the number of products imported from Spocket
Written by
Kim Yap
Updated over a week ago
How can I see the inventory of a product after it has been imported?
Learn how to check the inventory of a product
Written by
Kim Yap
Updated over a week ago
How can I add or remove product tags on Spocket?
Learn how to manage product tags on Spocket
Written by
Kim Yap
Updated over a week ago
How can I disable branded invoicing in Spocket?
Learn how to inform Spocket suppliers to not include invoices
Written by
Kim Yap
Updated over a week ago
How do I import items in bulk?
Learn whether it is possible to import products in bulk
Written by
Kim Yap
Updated over a week ago
How do I pay for my subscription and orders?
Learn the payment methods accepted by Spocket for plan and orders
Written by
Kim Yap
Updated over a week ago
How do I know the margin I'm making on my products?
Learn how to use Spocket's profit margin calculator to optimize prices.
Written by
Kim Yap
Updated over a week ago
How can I merge multiple items into one listing?
Learn whether it is possible to merge multiple items into one product listing
Written by
Kim Yap
Updated over a week ago
Why am I unable to push products to my Shopify store?
Learn the reasons why you cannot push products to Shopify
Written by
Kim Yap
Updated over a week ago
Why am I unable to push products to my WooCommerce store?
Learn the reasons why you cannot push products to your WooCommerce store
Written by
Joan Paala
Updated over a week ago
What is the difference between listing and retail price?
Learn the difference between listing price and retail price
Written by
Kim Yap
Updated over a week ago
What do transaction fees mean on Spocket?
Learn about Spocket's transaction fees
Written by
Kim Yap
Updated over a week ago
Do prices include customs duty and taxes?
Learn how customs duty and taxes work on Spocket
Written by
Kim Yap
Updated over a week ago
Where can I find the GTIN code for Spocket products?
Learn whether Spocket supports GTIN codes
Written by
Kim Yap
Updated over a week ago
Suppliers
How does Spocket vet its suppliers?
Learn how we choose our suppliers
Written by
Imelda Dharmawi
Updated over a week ago
How do I contact a supplier?
Learn how to reach out to Spocket's suppliers
Written by
Imelda Dharmawi
Updated over a week ago
How do I find supplier and product reviews?
Learn how to find top suppliers on Spocket
Written by
Imelda Dharmawi
Updated over a week ago
How do I find the supplier's size charts?
Learn how to find the size charts for products on Spocket
Written by
Imelda Dharmawi
Updated over a week ago
Does Spocket have Print On Demand suppliers?
Learn whether Spocket has print on demand suppliers onboard
Written by
Imelda Dharmawi
Updated over a week ago
Do Spocket suppliers ship worldwide?
Learn where Spocket suppliers can ship to
Written by
Imelda Dharmawi
Updated over a week ago
Do Spocket suppliers accommodate expedited shipping?
Learn whether Spocket suppliers can ship express
Written by
Imelda Dharmawi
Updated over a week ago
Which carriers do Spocket's suppliers use?
Learn which shipping companies our suppliers use
Written by
Imelda Dharmawi
Updated over a week ago
Orders
How do I know if an order has been shipped by the supplier?
Learn how you can check your order's shipping and tracking status
Written by
Joan Paala
Updated over a week ago
How can I notify customers about shipped orders as a dropshipper?
Learn how to set up notifications to notify your customers of their shipped orders
Written by
Joan Paala
Updated over a week ago
What will my customer's package look like?
Learn how packages look like when they are shipped out
Written by
Joan Paala
Updated over a week ago
Why am I unable to check out an order in my store?
Learn the reason why you cannot place orders on your store
Written by
Joan Paala
Updated over a week ago
Will my customer get their items in one package?
Learn how Spocket suppliers ships out orders
Written by
Joan Paala
Updated over a week ago
What costs are included on your branded invoice on Spocket?
Learn what can be included in the invoice that gets sent out
Written by
Joan Paala
Updated over a week ago