What is Spocket’s plan subscription refund policy?

This policy outlines the terms and conditions governing the automatic renewal, cancellation, and refund of your subscription.
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Your subscription will automatically renew unless you cancel it at least twenty-four (24) hours before the scheduled renewal date.
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Such cancellation must be effected through your account settings. Upon successful cancellation, a confirmation notification will be issued for your records.
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You bear sole responsibility for the timely cancellation of your subscription. Failure to cancel within the stipulated timeframe as specified in your selected plan shall not entitle you to a refund.
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Except as expressly provided herein, no refunds, whether partial or prorated, shall be issued for unused subscription time, cancellations made mid-cycle, or periods of account inactivity.
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Monthly Plans and Trials: For monthly subscription plans, cancellation effected during the initial seven (7) days free trial period shall result in no charges. Following the expiration of the aforementioned trial period, no refunds will be granted for monthly subscription plans.
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Annual Plans: Annual subscription plans do not include a trial period and are strictly non-refundable once payment processing has been completed.
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​Renewal Charges
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Subscription fees charged upon renewal are non-refundable once the new billing cycle has commenced. By allowing the subscription to renew, you acknowledge and accept the renewal charge for the applicable billing period.
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​Billing Responsibility
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It is the user’s responsibility to monitor upcoming renewal dates and manage subscription settings accordingly. Failure to cancel the subscription before the renewal date will result in the renewal charge being processed and will not qualify for a refund.
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​Payment Method Validity
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Users are responsible for maintaining valid and up-to-date payment information in their accounts. Renewal charges processed using the payment method on file are considered authorised transactions.
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Acceptance of Terms
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By subscribing to our service, you affirm that you have read, comprehended, and unequivocally agreed to the terms and conditions set forth in this Refund and Cancellation Policy.

For more information on Spocket’s Fees & Payment Terms, please see Section 6 of our Terms & Conditions.
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​Terms & Conditions
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​Monthly Subscription and Automatic Renewal
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All our services are provided on a monthly subscription basis, unless explicitly stated otherwise.
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By initiating a subscription, you grant authorization to automatically charge your designatedpayment method on a recurring monthly cycle. This automatic renewal will continue until the subscription is properly cancelled by you through your account settings prior to the next scheduled renewal date.
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​Failed Payments and Reattempt Authorisation
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In the event that a scheduled monthly subscription payment fails for any reason (including, but not limited to, insufficient funds, expired payment details, or bank refusal), we reserve the rightto automatically reattempt the charge using the same payment method you have authorized.
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These reattempts are covered under the original subscription and payment authorisation provided by you. To terminate all future billing attempts, you are required to either cancel the subscription or update the payment method details within your account settings before the commencement of the subsequent billing cycle.
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