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How can I transfer my subscription to another store?
How can I transfer my subscription to another store?

Learn how Spocket transfers your paid subscription

Eleanor S. Teruel avatar
Written by Eleanor S. Teruel
Updated over a month ago

Looking to transfer your Spocket subscription? No problem! We can help.

How to Transfer a Monthly Subscription

To transfer your monthly subscription, please follow these steps:

  • If you are still on trial

    To transfer your monthly subscription in trial to another store, you will need to submit a request by sending us an email or via chat.

  • If you are on a paid subscription

    Please cancel your existing plan by going to Settings > Billing > Downgrade to cancel.

    Afterward, please submit a request for us to transfer the credit to your new store by sending us an email or via chat. Please make sure to use a new email.

    Please provide the following details below in your email and make sure that you have your credit card billing information saved in your new Spocket account:

  1. Email used for the old and new store (e.g. myemail@gmail.com)

  2. Store URL of the old and new store (e.g. mystore.myshopify.com)

How to Transfer an Annual Subscription

To transfer your annual subscription to another store, make sure to install the Spocket app on your new store. You will need to submit a request by sending us an email or via chat after installing the app.

Please provide the following details in your email:

  1. Email used for the old and new store (e.g. myemail@gmail.com)

  2. Store URL of the old and new store (e.g. mystore.myshopify.com)

This video delves into the essential advantages of optimizing your Spocket plan through dropshipping with EU and US suppliers.

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