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Who do I contact if there are issues with my AliExpress orders?

Discover the process of contacting Aliexpress suppliers regarding any order issues.

Eleanor S. Teruel avatar
Written by Eleanor S. Teruel
Updated this week

In the event you encounter any issues with your orders, you may easily contact the Aliexpress supplier by following these steps:


1. Log in to your Aliexpress account

2. Select Account and click on the “My Orders” subsection.
3. Click the message icon from the list of purchases and select the "Contact Seller" button for each order

4. You will be taken to the page where you can write a message and send it to the seller




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