All Collections
Frequently Asked Questions
Using Spocket
How do I set up and reset my password?
How do I set up and reset my password?

Learn how to set up or reset your Spocket account password

Michael Alarcon avatar
Written by Michael Alarcon
Updated over a week ago

This article is to direct retailers on the best way to set up their account passwords from their app and also how to reset their password in the chance that they can't sign in to their Spocket account.

Guide to Set up a Password

From your Spocket app settings page, go to Accounts > Update password and you need to input your password on the first field and confirm it on the second (repeat password) field as displayed:

Once completed, you will be logged out from your account and you will have to log in again using the new password and you’re all set.


Guide to Reset your Password

You may retrieve the password on our login page by clicking the "Forgot Password" button: https://app.spocket.co/login

Need further help? Our Live Chat consultants are available 24x7 or you can send us an email to support@spocket.co

Did this answer your question?