There are a few reasons why products might not successfully import from Shopify:

  • Products titles are under 5 characters, or product titles are missing. Titles over 50 characters will get truncated, however this would not contribute to an import issue
  • Products are missing descriptions
  • Products are missing images (i.e. if you only set images on product variants and not on the main product)
  • Product images are over 10MB
  • Product price is zero

Should you encounter any issues with your Shopify integration, please contact our customer support immediately at

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