Spocket for Suppliers | Spocket Help Center

Joining Spocket

What are the requirements of becoming a supplier on Spocket?

Spocket for Suppliers: Learn how to join Spocket as a supplier

Written by Joan Paala
Updated over a week ago

What are the benefits of joining Spocket as a supplier?

Spocket for Suppliers: Learn how to exponentially grow your sales through Spocket

Written by Joan Paala
Updated over a week ago

What are my responsibilities as a supplier on Spocket?

Spocket for Suppliers: Learn the responsibilities of becoming a Spocket supplier

Written by Joan Paala
Updated over a week ago

What are the next steps after I’ve been accepted as a supplier?

Spocket for Suppliers: Learn the next steps after getting your request to become a supplier approved

Written by Joan Paala
Updated over a week ago

What is Spocket's intellectual property policy?

Spocket for Suppliers: Learn about Spocket’s policy towards intellectual property protection

Written by Joan Paala
Updated over a week ago

Getting Started

Service level agreement for suppliers utilizing chat functionality

Spocket for Suppliers: Learn more about the responsibilities required when chatting with retailers

Written by Shraddha Shenoy
Updated over a week ago

How do I integrate my Shopify store with Spocket for Suppliers?

Spocket for Suppliers: Learn how Shopify integration works with Spocket for Suppliers

Written by Shraddha Shenoy
Updated over a week ago

How do I add products to Spocket?

Spocket for Suppliers: Learn how to upload and publish products on your Spocket account

Written by Shraddha Shenoy
Updated over a week ago

How do I set the category and subcategory for my products?

Spocket for Suppliers: Learn how to categorize your products

Written by Shraddha Shenoy
Updated over a week ago

How do I add variants to my products?

Spocket for Suppliers: Learn how to add product variants to your products

Written by Shraddha Shenoy
Updated over a week ago

How do I set up product pricing and discount percentage?

Spocket for Suppliers: Learn how to edit your prices on Spocket

Written by Shraddha Shenoy
Updated over a week ago

How do I configure shipping rates?

Spocket for Suppliers: Learn more about the different shipping options to set up for your products

Written by Shraddha Shenoy
Updated over a week ago

How do I edit my products in Spocket?

Spocket for Suppliers: Learn how to edit your uploaded products

Written by Shraddha Shenoy
Updated over a week ago

How do I remove my products on Spocket?

Spocket for Suppliers: Learn how to deactivate your products

Written by Shraddha Shenoy
Updated over a week ago

Processing Orders

How do I import tracking numbers for orders in bulk?

Spocket for Suppliers: Learn how to bulk upload tracking numbers

Written by Shraddha Shenoy
Updated over a week ago

How do I process and fulfill orders on Spocket?

Spocket for Suppliers: Learn what to do when you receive an order on Spocket.

Written by Shraddha Shenoy
Updated over a week ago

How do I know if my orders on Shopify are from Spocket?

Spocket for Suppliers: Learn how to manage your orders on Shopify

Written by Shraddha Shenoy
Updated over a week ago

How do I filter my order page?

Spocket for Suppliers: Learn how to filter orders as a supplier

Written by Shraddha Shenoy
Updated over a week ago

How do I find the branded invoice to include in an order?

Spocket for Suppliers: Learn where to find the branded invoice as a supplier

Written by Shraddha Shenoy
Updated over a week ago

How do I manage the stock levels of my products?

Spocket for Suppliers: Learn how to manage the inventory to limit out-of-stock issues

Written by Shraddha Shenoy
Updated over a week ago

How do I cancel my Spocket order? (as a supplier)

Spocket for Suppliers: Learn how to cancel an order as a supplier

Written by Shraddha Shenoy
Updated over a week ago

Supplier Payouts

How do I set up my payout information?

Spocket for Suppliers: Learn how to set up your banking information so you can get paid for your orders

Written by Joan Paala
Updated over a week ago

What if I already have a Paypal account? Can I connect it with Spocket?

Spocket for Suppliers: Learn how to connect an existing business PayPal account to Spocket

Written by Joan Paala
Updated over a week ago

How do I know my payout has been successfully set up?

Spocket for Suppliers: Learn how you can determine if a payout has been set up successfully

Written by Joan Paala
Updated over a week ago

When will I get paid for my orders?

Learn about your payout schedule with different payment providers on Spocket

Written by Joan Paala
Updated over a week ago

Getting Paid on Spocket

This article outlines everything you need to know about getting paid as a supplier on Spocket

Written by Joan Paala
Updated over a week ago

How do I view my payout history on Spocket?

Spocket for Suppliers: Learn how to view your financial history with Spocket

Written by Joan Paala
Updated over a week ago

FAQ for Spocket Suppliers

Supplier Holiday Schedule 2022

Written by Joan Paala
Updated over a week ago

Chinese New Year/Spring Festival 2023 Information

Written by Joan Paala
Updated over a week ago

How do retailers find my products?

Spocket for Suppliers: Find out how your products are displayed on the platform

Written by Joan Paala
Updated over a week ago

How do I know which products were pushed to retailers' stores?

Spocket for Suppliers: Learn how to identify which of your products are performing well on Spocket

Written by Irene Napalan
Updated over a week ago

How can I communicate with my retailer?

Learn how to view and respond to messages directly with Retailers

Written by Irene Napalan
Updated over a week ago

How do I get more sales as a Spocket Supplier?

Spocket for Suppliers: Learn how to increase your sales

Written by Irene Napalan
Updated over a week ago

How do I refer my retailers to Spocket?

Spocket for Suppliers: Learn about Spocket's Affiliate Partner Program

Written by Irene Napalan
Updated over a week ago

What is the Retail Price markup?

Spocket for Suppliers: Learn how to help dropshippers price products on their store

Written by Irene Napalan
Updated over a week ago

Why aren't my products showing up after integrating with Shopify?

Spocket for Suppliers: Learn why some products do not show up after integration

Written by Irene Napalan
Updated over a week ago