If you encounter any of the issues below, you may file an order claim through our Order Inquiry Form.

  • My order is missing an item.

  • My order arrived damaged.

  • I need to make changes to my order.

  • I want to return my order for a refund.

  • I received the wrong item, I want a replacement.

You will find the form when you click the chat bubble on the lower right side of your screen.

Important note: Order cancellation requests and shipping address changes must be coursed through Spocket support right away by sending an email to support@spocket.co.

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