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How do I know my payout has been successfully set up?
How do I know my payout has been successfully set up?

Spocket for Suppliers: Learn how you can determine if a payout has been set up successfully

Grace Albano avatar
Written by Grace Albano
Updated over a week ago

Go to the Getting Paid page on your Spocket supplier dashboard. Since suppliers can get paid out using Stripe as well as PayPal, the setup status for each will show in their respective sections.

Stripe

To see if your Stripe account is successfully set up, navigate to the Stripe section. You should see an "Account Verified" tick mark in the Account Verification step, and your Bank Account Information field should be saved and uneditable (as shown in the screenshot).

Note: Stripe occasionally requires updates to certain information. Our Supplier Operations team will typically reach out via email to inform you if any updates are necessary and provide guidance on the required information.

Alternatively, you can click the "Account Information" section in your Getting Paid settings, as it will indicate any information that needs updating.

PayPal

To see if your PayPal account is successfully set up, navigate to the PayPal section. If you see a green checkmark along with the message ‘You’re all set up!’ - that’s confirmation that a PayPal account is connected to accept payouts for your account.

Please do not hesitate to contact support@spocket.co or click on the chat button to talk to a customer service agent if you're running into issues or if you have questions regarding your payout.

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